Outage in Vonage

Italy SMS - Delivery degradation towards Italy Poste network

Resolved Minor
December 11, 2025 - Started 4 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently observing SMS delivery degradation towards Poste Italy network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/11/2025 09:30PM

This incident has been resolved.

MONITORING 4 days ago - at 12/11/2025 08:29PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 12/11/2025 11:48AM

We are currently observing SMS delivery degradation towards Poste Italy network. You may experience missing and delayed messages and delivery receipts for outbound messages.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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