Outage in Vonage

Indonesia SMS - Delivery Degradation of Domestic Brands towards Indosat Ooreedoo and Hutchison Networks

Resolved Minor
January 08, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/09/2026 05:00AM

This incident has been resolved.

MONITORING 2 days ago - at 01/09/2026 04:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 01/09/2026 03:17AM

We are currently observing SMS delivery degradation for pre-registered domestic traffic towards Indosat Ooreedoo and Hutchison networks in Indonesia.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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