Outage in Vonage

Service Degradation EU region

Resolved Minor

January 28, 2026 - Started about 14 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Our engineering team is working to resolve the issue that may be impacting your SMS delivery/Voice services. We'll continue to provide further updates here within 1 hour. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 01/28/2026 08:13PM

Vonage services have been fully restored following today's service interruption reported by our Cloud Service Provider, which began at 2026-01-28 15:29:00 UTC. Full resolution of the incident has been confirmed by our Cloud Service Provider effective 2026-01-28 18:48:00 UTC. Thank you for your patience and understanding as we worked with them to restore services as quickly as possible.

MONITORING about 13 hours ago - at 01/28/2026 06:25PM

Our engineering team has identified the issue that may be impacting your SMS delivery/Voice services and has applied initial mitigations. We will continue to provide further updates and once full service is restored. Thank you for your patience and understanding.

INVESTIGATING about 14 hours ago - at 01/28/2026 05:19PM

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