Outage in Vonage

Delayed response time with SMS API in the US region

Resolved Minor

February 28, 2026 - Started about 1 month ago - Lasted 37 minutes
Official incident page

Incident Report

Summary AI Generated

Vonage experienced delayed response times with their SMS API in the US region for 37 minutes on February 28, 2026. The issue affected SMS API functionality, causing slower than normal response times for users in the US region. Engineers resolved the problem and fully restored services within the same day.

We are aware of issues that may be impacting your causing delayed response times with the SMS API in the US region. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hours. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/01/2026 12:01AM

Vonage services are fully restored following today's interruption in SMS API from 2026-02-28 22:24:00 UTC until 2026-02-28 22:44:00 UTC.

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

INVESTIGATING about 1 month ago - at 02/28/2026 11:27PM

We are aware of issues that may be impacting your causing delayed response times with the SMS API in the US region.

Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hours.

Thank you for your patience and understanding.

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