Outage in Vonage
United Kingdom SMS - Degradation for SMS affecting Lycamobile network
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS service degradation in the United Kingdom affecting the Lycamobile network, caused by an issue with their suppliers. Both inbound and outbound SMS messages were impacted with delivery delays and non-delivery issues. The incident was resolved after 2.7 hours with a fix implemented and monitored.
We have been informed by our suppliers about an issue affecting Lycamobile network.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/02/2026 05:36AM
This incident has been resolved.
MONITORING
3 days ago - at 03/02/2026 04:56AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 03/02/2026 03:00AM
We have been informed by our suppliers about an issue affecting Lycamobile network.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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