Vonage experienced SMS service degradation in the United Kingdom affecting the Lycamobile network, caused by an issue with their suppliers. Both inbound and outbound SMS messages were impacted with delivery delays and non-delivery issues. The incident was resolved after 2.7 hours with a fix implemented and monitored.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have been informed by our suppliers about an issue affecting Lycamobile network.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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