Outage in Vonage

Taiwan SMS - Delivery degradation towards Taiwan Mobile network

Resolved Minor

March 04, 2026 - Started about 21 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Vonage experienced SMS delivery degradation for domestic traffic to the Taiwan Mobile network for 1.6 hours. The issue affected message delivery performance specifically for customers sending SMS to Taiwan Mobile subscribers. Vonage worked with their carrier partner to implement a fix and successfully resolved the incident.

We are currently observing SMS delivery degradation for domestic traffic towards the Taiwan Mobile network. We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

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Latest Updates ( sorted recent to last )

RESOLVED about 20 hours ago - at 03/04/2026 07:02AM

This incident has been resolved.

MONITORING about 20 hours ago - at 03/04/2026 06:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 21 hours ago - at 03/04/2026 05:29AM

We are currently observing SMS delivery degradation for domestic traffic towards the Taiwan Mobile network.

We are working with our carrier partner to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

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