Outage in Vonage

Video Tools sessions may appear incomplete

Resolved Minor

March 05, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage experienced an issue with Video Tools where session data appeared incomplete or missing for approximately 26.5 hours between March 4-5, 2026. The problem affected only Video Tools while all other Vonage services continued operating normally. The issue was resolved after implementing a fix and monitoring period.

We are currently investigating an issue with Video Tools where session data may be incomplete or missing. All other services are operating normally. We will update this status as soon as we have more information on this issue.

Trusted by 1000+ teams

Need to monitor Vonage outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial

No credit card required

Set up in 2 minutes

14-day free trial

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/05/2026 07:27PM

The incident affected the service with Video Tools between 2026-03-04 15:00:00 and 2026-03-05 17:35:00 UTC hours is now resolved.

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

MONITORING about 1 month ago - at 03/05/2026 06:23PM

We have implemented a fix for the service issues with Video Tools, and we're monitoring the results.

INVESTIGATING about 1 month ago - at 03/05/2026 04:22PM

We are currently investigating an issue with Video Tools where session data may be incomplete or missing. All other services are operating normally.

We will update this status as soon as we have more information on this issue.

Latest Vonage outages

Bangladesh SMS - Delivery degradation towards Banglalink network - about 4 hours ago

Myanmar SMS - Delivery Degradation affecting Ooredoo network - 1 day ago

Greece SMS - Degradation towards Cosmote network - 3 days ago

Embedded Signup Impacted Due to Meta Platform Issue - 5 days ago

Myanmar SMS - Delivery Degradation affecting Ooredoo network - 5 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook