Vonage experienced SMS delivery degradation specifically affecting messages sent to Telefonica Germany customers for 10 hours. The service disruption impacted SMS delivery reliability to this major German carrier network. Vonage worked with carrier partners to implement a fix and successfully resolved the issue after monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently observing SMS delivery degradation towards Telefonica in Germany.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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