Outage in Vonage
USA SMS - SMS delivery degradation affecting 10DLC numbers sending to Verizon Wireless
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery issues affecting 10DLC numbers sending messages to Verizon Wireless customers in the USA for 3.5 hours. The problem was caused by an issue with Vonage's upstream suppliers that impacted message delivery to the Verizon network. The incident was resolved after a fix was implemented and monitored by the carrier.
We have been notified by our suppliers about an SMS issue impacting messages delivery to Verizon Wireless USA.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/06/2026 04:59PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/06/2026 04:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/06/2026 01:31PM
We have been notified by our suppliers about an SMS issue impacting messages delivery to Verizon Wireless USA.
The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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