Outage in Vonage

Verify TTS & TTS API Issue

Resolved Minor

March 06, 2026 - Started about 11 hours ago - Lasted 25 minutes
Official incident page

Incident Report

Summary AI Generated

Vonage's monitoring system detected a potential service issue with Verify TTS calls and the TTS API that could have affected the Verify API and deprecated TTS API services. The engineering team investigated the issue, which was classified as minor and resolved within 25 minutes.

Our monitoring system has alerted us to a potential service issue with Verify TTS calls and the TTS API. Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate. If there is a customer impact, it is likely to be affecting the following products: Verify API TTS API (Deprecated) Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

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Latest Updates ( sorted recent to last )

INVESTIGATING about 11 hours ago - at 03/06/2026 04:38PM

Our monitoring system has alerted us to a potential service issue with Verify TTS calls and the TTS API.

Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigate.

If there is a customer impact, it is likely to be affecting the following products:

Verify API
TTS API (Deprecated)

Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

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