Outage in Vonage

Nigeria SMS - Delivery Degradation towards MTN network

Resolved Minor

March 09, 2026 - Started about 20 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Vonage experienced SMS delivery degradation specifically affecting messages sent to Nigeria's MTN network for 3.3 hours. The issue impacted SMS delivery reliability for customers sending messages to MTN subscribers in Nigeria. Vonage worked with carrier partners to implement a fix and successfully resolved the delivery problems.

We are currently observing SMS delivery degradation towards Nigeria MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact support@api.vonage.com if you have any questions.

Need to monitor Vonage outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 17 hours ago - at 03/09/2026 11:23PM

This incident has been resolved.

MONITORING about 18 hours ago - at 03/09/2026 10:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 20 hours ago - at 03/09/2026 08:12PM

We are currently observing SMS delivery degradation towards Nigeria MTN network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.

Latest Vonage outages

Voice Issue in Platform - 40 minutes ago

Germany SMS - Delivery degradation towards Telefonica Germany - about 3 hours ago

Voice CDRs Delay in EU Region - about 19 hours ago

Indonesia SMS - Delivery degradation towards XL Network - 1 day ago

Bulgaria SMS - Delivery Degradation towards Vivacom network - 3 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook