Outage in Vonage

Messages API Delivery issues

Resolved Minor

March 17, 2026 - Started 18 days ago - Lasted 15 minutes
Official incident page

Incident Report

Summary AI Generated

Vonage's Messages API experienced delivery issues for 15 minutes, causing messages to get stuck in "Submitted" status or show as "Undelivered." The service was fully restored after engineers resolved the underlying problem affecting the Messages API channel.

We are aware of issues that may be impacting your Messages API channel, You might experience messages struck in Submitted or having Undelivered status Our engineers are working to quickly resolve the issue. We'll provide further updates within next one hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

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Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 03/17/2026 05:04PM

Vonage services are fully restored following today's interruption with Messages API Channel from 2026-03-17T16:31:00.000 untill 2026-03-17T16:46:00 UTC

Thank you for your patience and understanding as we worked to restore services as quickly as possible.

INVESTIGATING 18 days ago - at 03/17/2026 04:52PM

We are aware of issues that may be impacting your Messages API channel, You might experience messages struck in Submitted or having Undelivered status

Our engineers are working to quickly resolve the issue. We'll provide further updates within next one hour.

Thank you for your patience and understanding.

If you have any questions, please contact api.support.vonage.com

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