Outage in Vonage
USA & Canada SMS - Latency affecting 10DLC numbers towards multiple networks
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS latency issues affecting 10DLC numbers across multiple networks in the USA and Canada for 17 hours. The incident impacted both inbound and outbound messages as well as delivery receipts. A fix was implemented and monitored before the issue was fully resolved.
We have detected latency impacting messages to several networks in the USA & Canada.
As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/19/2026 02:04PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/18/2026 11:33PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/18/2026 09:10PM
We have detected latency impacting messages to several networks in the USA & Canada.
As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
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