Outage in Vonage
CA SMS - Delivery receipt latency affecting a subset of Short Codes to multiple networks
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced an issue with SMS delivery receipts for short codes sending to multiple networks in Canada, causing missing or delayed delivery confirmations. The problem affected a subset of short codes and lasted approximately 15.7 hours. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/19/2026 02:03PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/18/2026 11:44PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/18/2026 10:23PM
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA.
We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
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