Outage in Vonage
Mexico SMS - Delivery Degradation towards Altan Redes Mexico
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery issues to Mexico's Altan Redes network due to a supplier problem, causing delays and failed delivery of inbound and outbound messages. The incident affected SMS services for approximately 2.1 hours before being resolved with a fix implementation and monitoring period.
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Need to monitor Vonage outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/25/2026 12:15AM
This incident has been resolved.
MONITORING
6 days ago - at 03/24/2026 11:35PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 03/24/2026 10:12PM
We have been informed by our suppliers about an issue affecting Altan Redes Mexico.
As a result of this issue, inbound/outbound messages may be impacted due to delivery delays and non-delivery. We will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Latest Vonage outages
Indonesia Voice - Degradation affecting short duration calls - about 2 hours ago
Service Issue with Email Verification: Verify V2 - about 9 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
