Outage in Vonage

Verify API - WhatsApp Channel Issues

Resolved Minor

March 25, 2026 - Started 5 days ago - Lasted 25 minutes
Official incident page

Incident Report

Summary AI Generated

Vonage experienced an issue with WhatsApp verification functionality in their Verify API v2 starting at 16:40 UTC on March 25, 2026. The service interruption affected users' ability to send WhatsApp verification messages through the API. The issue was fully resolved by 17:10 UTC the same day, with services restored after approximately 30 minutes of downtime.

We are currently investigating an issue affecting WhatsApp verification functionality starting 2026-03-25T16:40:00 in the Verify API v2. We will provide updates as more information becomes available. If you have any questions, please contact api.support@vonage.com

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/25/2026 05:49PM

Vonage services have been fully restored following today's service interruption, which began at 2026-03-25 16:40:00 UTC. Full resolution has been confirmed effective 2026-03-03T17:10:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible.

If you have any questions, please contact api.support@vonage.com

IDENTIFIED 5 days ago - at 03/25/2026 05:27PM

We are currently investigating an issue affecting WhatsApp verification functionality starting 2026-03-25T16:40:00
in the Verify API v2. We will provide updates as more information becomes available.
If you have any questions, please contact api.support@vonage.com

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