Outage in Vonage
UK SMS - Delivery Degradation towards Vodafone Network
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery degradation to the Vodafone UK network for 29.8 hours, where concatenated messages were incorrectly delivered as separate parts instead of single long messages. The company worked with carrier partners to implement a fix and monitored the results until the incident was fully resolved.
Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 04/06/2026 03:37PM
This incident has been resolved.
INVESTIGATING
15 days ago - at 04/05/2026 01:08PM
We are currently investigating this issue.
MONITORING
15 days ago - at 04/05/2026 12:50PM
We are continuing to monitor for any further issues.
MONITORING
15 days ago - at 04/05/2026 12:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
15 days ago - at 04/05/2026 09:47AM
Please be informed that we are currently observing SMS delivery degradation towards Vodafone UK network. Some messages that are concatenated are delivered as multi-parts instead of one long message.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
Please contact support@api.vonage.com if you have any questions.
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