Vonage experienced degraded SMS message delivery to Globe and Smart networks in the Philippines for 3.7 hours. The issue affected message delivery performance to these major Philippine mobile carriers. Vonage worked with carrier partners to implement a fix and successfully resolved the delivery degradation.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have observed degradation impacting message delivery towards lobe and Smart networks.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with