Outage in Vonage
Service issue for Email services using Verify V2 API platform
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a 48-minute service interruption on June 19, 2026, affecting email OTP delivery via the Verify V2 API, caused by a third-party provider outage beginning at 11:14 UTC. The third-party provider identified and mitigated the issue, confirming full resolution by 11:38 UTC. Services were fully restored, with Vonage confirming recovery at 12:32 UTC.
We are aware of issues that may be impacting your email delivery using the Verify V2 API.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 06/19/2026 12:32PM
Vonage services have been fully restored following today’s service interruption reported by our third-party provider, which began at 2026-06-19 11:14 UTC. Full resolution of the incident has been confirmed by the third-party provider, effective 2026-06-19 11:38 UTC.
Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
MONITORING
about 7 hours ago - at 06/19/2026 12:18PM
Thank you for your patience following our third party's reported service interruption earlier today, which may have impacted your OTP delivery via Email using the Verify V2 API.
Our third-party provider has identified the issue and applied initial mitigations and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 2 hours, and once full service is restored.
If you have any questions, please contact api.support.vonage.com
INVESTIGATING
about 8 hours ago - at 06/19/2026 11:47AM
We are aware of issues that may be impacting your email delivery using the Verify V2 API.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
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