Outage in Vonage
United Arab Emirates SMS - Degradation affecting Pre-Registered Domestic brands
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a approximately 3-hour SMS delivery degradation in the United Arab Emirates affecting domestically pre-registered brands. The issue was investigated in coordination with carrier partners, with a fix implemented shortly before resolution. The incident was fully resolved on July 14, 2026.
We are currently observing SMS delivery degradation for domestic pre-registered brands.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/14/2026 12:32AM
This incident has been resolved.
MONITORING
4 days ago - at 07/14/2026 12:05AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 07/13/2026 09:23PM
We are currently observing SMS delivery degradation for domestic pre-registered brands.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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