Outage in Vonage
Disruption - Number Deactivation Feed Unavailability
Resolved MinorIncident Report
Summary AI Generated
Vonage's Number Deactivation Feed was unavailable for approximately 1.7 hours due to a third-party disruption affecting multiple providers. A limited number of customers experienced impact to their number deactivation services during this window. The third party resolved the underlying issue, restoring normal service, with Vonage proactively contacting affected customers for remediation.
We are aware of issues that may be impacting some Vonage customers' number deactivation services due to a third party interruption that is affecting multiple providers.
We are working closely with our third party as they work to resolve the issue.
We'll provide further updates within the next hour.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/14/2026 04:52PM
We have confirmed that the third-party disruption affecting the Number Deactivation Feed has been resolved. Services have been restored and are operating normally. We have identified a limited number of customers who may have been impacted during this disruption. Our team will be reaching out directly to those specific customers to provide further details and any necessary remediation. If you believe you were affected and have not heard from us, please contact us at api.support.vonage.com. Thank you for your patience and understanding.
INVESTIGATING
4 days ago - at 07/14/2026 03:11PM
We are aware of issues that may be impacting some Vonage customers' number deactivation services due to a third party interruption that is affecting multiple providers.
We are working closely with our third party as they work to resolve the issue.
We'll provide further updates within the next hour.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com.
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