Outage in Vonage
Italy SMS - Delivery degradation towards Italy Fastweb
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced SMS delivery degradation affecting outbound messages to Italy's Fastweb network, causing missing and delayed messages and delivery receipts. The incident lasted approximately 6.8 hours, during which Vonage worked with carrier partners to implement a fix. The issue was resolved after a monitoring period confirmed the fix was effective.
We are currently observing SMS delivery degradation towards Italy Fastweb network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 07/20/2026 12:36PM
This incident has been resolved.
MONITORING
about 19 hours ago - at 07/20/2026 11:33AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 07/20/2026 05:51AM
We are currently observing SMS delivery degradation towards Italy Fastweb network. You may experience missing and delayed messages and delivery receipts for outbound messages.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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