Outage in Vonage
Belgium SMS - Delivery degradation towards Proximus, Telenet, Base networks
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced an SMS delivery degradation affecting outbound messages to three Belgian mobile networks — Proximus, Telenet, and Base — lasting approximately 19 hours. Users sending SMS to these networks faced failures or delays during this period. A fix was implemented in coordination with carrier partners and the incident was fully resolved after a monitoring period.
We are currently observing SMS delivery degradation towards Proximus, Telenet, Base network. You may experience failures or delays for Outbound SMS sending towards Proximus, Telenet, Base network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/20/2026 01:05AM
This incident has been resolved.
MONITORING
6 days ago - at 08/19/2026 01:22PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 08/19/2026 06:17AM
We are currently observing SMS delivery degradation towards Proximus, Telenet, Base network. You may experience failures or delays for Outbound SMS sending towards Proximus, Telenet, Base network.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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