Outage in Vonage
Service issue in Voice API platform in Europe East (eu-4) region
Resolved MinorIncident Report
Summary AI Generated
Vonage's Voice API platform in the Europe East (eu-4) region experienced a service interruption beginning at 08:02 UTC on August 20, 2026, lasting approximately 1 hour 50 minutes. Voice API calls were affected during this period, with initial mitigations applied while the service was monitored for stability. Full resolution was confirmed at 09:52 UTC.
Vonage services continue to show signs of recovery following today's interruption in Voice API calls in the Europe East (eu-4) region. We have applied initial mitigations and continue to monitor service stability. We'll continue to provide further updates here within the next 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/20/2026 11:24AM
Vonage services have been fully restored following today's service interruption affecting Voice API calls in the Europe East (eu-4) region, which began at 2026-08-20 08:02 UTC. Full resolution has been confirmed effective 2026-08-20 09:52 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
MONITORING
5 days ago - at 08/20/2026 09:24AM
Vonage services continue to show signs of recovery following today's interruption in Voice API calls in the Europe East (eu-4) region. We have applied initial mitigations and continue to monitor service stability. We'll continue to provide further updates here within the next 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
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