Outage in Vonage
USA SMS - Delivery degradation affecting 10DLC messages for all networks
Resolved MinorIncident Report
Summary AI Generated
Vonage experienced a 2.5-hour SMS delivery degradation affecting 10DLC messages sent to and from all US networks. The issue originated with a supplier and impacted message delivery across all carriers. The incident was resolved after Vonage worked with their carrier partners to restore normal service.
We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks.
We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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Latest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 08/24/2026 01:23PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 08/24/2026 12:25PM
We are working with our supplier/partner towards resolution of the issue. We will keep you posted as soon as we have update from them.
INVESTIGATING
1 day ago - at 08/24/2026 10:55AM
We have been notified by our supplier about delivery degradation for 10DLC messages sent from and towards USA all networks.
We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
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