Vouched Outage History

Vouched experienced a documentation outage caused by a third-party vendor disruption that lasted 37 minutes. The incident affected access to Vouched's documentation services. The issue was resolved after monitoring and coordination with the affected vendor.

The Vouched Dashboard Analytics page experienced loading issues that prevented proper functionality within the Management Portal. The incident was classified as minor and affected users' ability to access analytics data through the dashboard interface. The issue was resolved within 6 minutes of initial detection.

Vouched experienced elevated error rates for UK address-based date of birth verifications due to a third-party provider issue, affecting the API service. The incident was resolved after 36 minutes of investigation and remediation.

Vouched experienced an elevated error rate affecting UK address-based date of birth verifications through their API for 32 minutes. The issue impacted the reliability of DOB verification services for UK users. The incident was resolved after investigation and monitoring.

Vouched experienced a login issue affecting their Management Portal dashboard for 31 minutes. Users were unable to access the management interface during this time. The incident was resolved after investigation and monitoring.

Vouched experienced a major ITIN service outage that affected their API functionality for 2.1 hours. The incident began around 12:27 PM PST with initial investigation, showed signs of recovery by 1:00 PM PST, and was fully resolved by 2:35 PM PST on April 12, 2026.

Vouched experienced an ITIN service outage that affected their API for 3.3 hours. The incident was identified and investigated starting at 7:13 AM PDT on April 3rd, 2026. The issue was successfully resolved by 10:27 AM PDT the same day.