Outage in Voxox
Inboud & Outbound Calling Impaired - Management Portal Impaired
Resolved Major
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Outage Details
Voxox Engineers are investigating reports that all calling serivces are impaired, including access to management portals.
Components affected
Voxox Voice Service Voxox Calling Service Voxox Voice Service Voxox Online Management Portal Voxox Calling Service Voxox Online Management Portal Voxox Origination Voxox Online Management Portal Voxox Termination (Conversational) Voxox Termination (Short Call) Voxox Online Management Portal Voxox Online Management PortalLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/19/2023 04:46AM
This incident has been resolved.
MONITORING
about 2 years ago - at 04/19/2023 04:10AM
Our engineering team has been able to apply the fix to our network services, and all services have been restored while being actively monitored.
IDENTIFIED
about 2 years ago - at 04/18/2023 06:15PM
For Wholesale and Enterprise Customers:
Alternative methods of terminating traffic is available. Please reach out to our NOC via email (support@voxox.com) or through Skype (VoxoxNOC) for instructions on the available alternatives.
IDENTIFIED
about 2 years ago - at 04/18/2023 10:53AM
Voxox engineers are continuing to work on restoring services.
IDENTIFIED
about 2 years ago - at 04/18/2023 02:30AM
Our engineers are still working on applying the fix to restore services.
IDENTIFIED
about 2 years ago - at 04/17/2023 11:39PM
The issue has been identified through an offending vendor. We are currently working to implement a fix.
INVESTIGATING
about 2 years ago - at 04/17/2023 11:25PM
Voxox Engineers are investigating reports that all calling serivces are impaired, including access to management portals.
Latest Voxox outages
Cloudphone - Voice, and Portal Service Interruption - about 1 month ago
CloudPhone - Calling & Account Management Impaired - 2 months ago
Voxox Voice & SMS - Services Outage - 6 months ago
CloudPhone - Calling Impairment - 7 months ago
CloudPhone - Calling Impairment - 8 months ago
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