Outage in Voxtelesys

Some eFax's failing to deliver

Resolved Minor

October 08, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We've identified an issue that may have impacted faxes sent through our eFax service between at 9:38 AM to 12:44 PM CST today. Some faxes may have been returned with the reason “Failed to Deliver - Error: Internal Failure”. A fix has been successfully implemented. If your faxes were impacted, please resend them at your convenience. We will continue to monitor. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/08/2024 10:17PM

The incident has been resolved, and successful eFax delivery rates returned to normal. Thank you for your patience as we worked to address the issue.

MONITORING over 1 year ago - at 10/08/2024 06:17PM

We've identified an issue that may have impacted faxes sent through our eFax service between at 9:38 AM to 12:44 PM CST today. Some faxes may have been returned with the reason “Failed to Deliver - Error: Internal Failure”. A fix has been successfully implemented. If your faxes were impacted, please resend them at your convenience.

We will continue to monitor. Thank you for your patience and understanding.

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