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Outage in Voyado

Engage - Vipps integration issues

Resolved Major
March 20, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Voyado experienced a major service incident where external API call activities failed for a subset of customers, specifically impacting Vipps and CowHills integrations. The issue was caused by a high volume of updates that overloaded the integration service. The incident was resolved after 55 minutes of investigation and monitoring.

We are currently investigating an issue where external API call activities are failing for a subset of customers. The issue is impacting our Vipps and CowHills integrations and appears to be related to a third-party integration service. We will provide an update as soon as more information is available.
Components affected
Voyado Other

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2026 05:19PM

The issue affecting external API call activities for a subset of customers has been identified and resolved. The disruption was caused by a high volume of updates, which overloaded the integration service and impacted our Vipps and CowHills integrations.

We are continuing to monitor the situation. A more detailed post-mortem will be shared.

INVESTIGATING about 1 month ago - at 03/20/2026 04:27PM

We are currently investigating an issue where external API call activities are failing for a subset of customers. The issue is impacting our Vipps and CowHills integrations and appears to be related to a third-party integration service. We will provide an update as soon as more information is available.

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