Outage in Voyado
Engage - Vipps integration issues
Resolved MajorIncident Report
Summary AI Generated
Voyado experienced a major service incident where external API call activities failed for a subset of customers, specifically impacting Vipps and CowHills integrations. The issue was caused by a high volume of updates that overloaded the integration service. The incident was resolved after 55 minutes of investigation and monitoring.
We are currently investigating an issue where external API call activities are failing for a subset of customers. The issue is impacting our Vipps and CowHills integrations and appears to be related to a third-party integration service. We will provide an update as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/20/2026 05:19PM
The issue affecting external API call activities for a subset of customers has been identified and resolved. The disruption was caused by a high volume of updates, which overloaded the integration service and impacted our Vipps and CowHills integrations.
We are continuing to monitor the situation. A more detailed post-mortem will be shared.
INVESTIGATING
7 days ago - at 03/20/2026 04:27PM
We are currently investigating an issue where external API call activities are failing for a subset of customers. The issue is impacting our Vipps and CowHills integrations and appears to be related to a third-party integration service. We will provide an update as soon as more information is available.
Latest Voyado outages
Elevate 3 API partially unavailable - about 2 months ago
Engage - Vipps integration issues - about 2 months ago
App unavailable - about 2 months ago
Voyado telecommunications outage for incoming calls - about 2 months ago
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