Outage in Voyado
Voyado Engage- Performance degradation affecting a subset of customers
Resolved MinorIncident Report
Summary AI Generated
Voyado Engage experienced intermittent performance degradation affecting API, Messaging, and Automations components for a subset of customers over 23.7 hours. The issue was a recurrence of problems from the previous day, indicating that initial remediation efforts were insufficient. The service was restored to normal operation after additional actions were taken to address the underlying performance issues.
The issue with intermittent degraded performance from yesterday has returned, the remediations made yesterday seems not to be sufficient. Investigation ongoing.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 04/09/2026 08:27AM
All services are now operating normally. We will continue to monitor to ensure stability.
MONITORING
19 days ago - at 04/08/2026 03:37PM
Following actions taken to address the issue, we are seeing improvements in system performance and stability. We will continue to monitor closely to ensure the situation remains stable.
INVESTIGATING
19 days ago - at 04/08/2026 08:49AM
The issue with intermittent degraded performance from yesterday has returned, the remediations made yesterday seems not to be sufficient. Investigation ongoing.
Latest Voyado outages
Engage - FTP server issues - 4 days ago
Engage - Vipps integration issues - about 1 month ago
[Engage] Incorrect timestamp format in Delta Share exports - about 1 month ago
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