Voyado Engage experienced degraded API performance for approximately 1.1 hours, during which users encountered slow response times, timeouts, and intermittent errors. The team identified the issue, implemented corrective measures, and confirmed full resolution with API response times returning to normal.
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The issue affecting API performance has been resolved, and API response times have returned to normal.
We have implemented measures to restore normal API performance, and response times have improved. We are continuing to monitor the platform closely to ensure stability following the earlier disruption.
Some users may have experienced slow response times, timeouts, or intermittent API errors during the incident. We will provide another update once we have confirmed the issue is fully resolved.
We are currently investigating a potential issue affecting the performance or availability of our APIs. Users may experience slow response times, timeouts or intermittent errors.
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