Outage in Voyado
Voyado Engage- Performance degradation affecting a subset of customers
Resolved MinorIncident Report
Summary AI Generated
Voyado Engage experienced intermittent performance degradation affecting a subset of customers and the API service for 6 hours. The engineering team investigated the root cause and deployed fixes to address the performance issues. All services returned to normal operation after the fixes were implemented and monitored for stability.
We are currently seeing intermittent degraded performance affecting a subset of our customers. Investigation ongoing.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/07/2026 06:57PM
Resolved: Following earlier performance degradation, the deployed fixes had the desired effect and all services are now operating normally. We will continue to monitor to ensure stability.
MONITORING
20 days ago - at 04/07/2026 06:02PM
Some fixes were deployed earlier this evening and we are monitoring to see if it has had effect.
INVESTIGATING
20 days ago - at 04/07/2026 03:11PM
We are continuing to investigate the root cause, it has not yet been identified.
INVESTIGATING
20 days ago - at 04/07/2026 12:56PM
We are currently seeing intermittent degraded performance affecting a subset of our customers. Investigation ongoing.
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