Outage in VTEX

FastStore WebOps deployments issues

Resolved Minor

March 06, 2026 - Started about 12 hours ago - Lasted about 1 hour

Incident Report

We are currently investigating an issue in FastStore WebOps. A subset of clients could be experiencing issues seeing FastStore WebOps deployments. Our incident response team is working to identify the root cause and implement a solution. We will send an additional update as soon as we have more information to share.

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Latest Updates ( sorted recent to last )

MONITORING about 11 hours ago - at 03/06/2026 04:43PM

The fix for the issue in FastStore WebOps has been implemented.

Affected accounts should no longer be experiencing issues seeing FastStore deployments.

Our incident response team is monitoring to guarantee that normal platform behavior is fully reestablished.

We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

INVESTIGATING about 12 hours ago - at 03/06/2026 04:06PM

We are currently investigating an issue in FastStore WebOps.

A subset of clients could be experiencing issues seeing FastStore WebOps deployments.

Our incident response team is working to identify the root cause and implement a solution.

We will send an additional update as soon as we have more information to share.

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