Outage in W. W. Norton & Company

Issue with videos and animations loading

Resolved Minor

January 16, 2026 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating reports of videos and animations not loading from select digital product pages. We will provide additional updates here as we identify and resolve the issue.

Components affected

W. W. Norton & Company Additional Digital Resources

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/17/2026 03:44AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 01/16/2026 10:07PM

We are investigating reports of videos and animations not loading from select digital product pages. We will provide additional updates here as we identify and resolve the issue.

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