2024-06-01 - GLOBAL - WGC Login and push notifications Issues

We are no longer experiencing issues on WGC logins and push notifications and this incident is now resolved. The services are operating normally at this time.
We'll post a summary in the details of this event within 24hrs. Again, we apologize for any impact this may have had on you or your customers.

Our systems show WGC logins and push notifications are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30, if not sooner. Again, we apologize for any impact this may have had on you or your customers.

We have identified the issue and mitigated the impact. A fix has been implemented. Customers might receive stale AuthPoint push notifications for a few minutes - this is expected to stop soon. We will post our next update in 30 mins, if not sooner.

We continue to work hard to resolve this issue. We'll post our next update in 30 minutes, if not sooner. Thank you for your patience.

We are continuing to investigate this issue.

We are currently experiencing some issues with customers logging and login authentications in all regions affecting WatchGuard cloud management UI. We apologize for the inconvenience and are currently researching the issue. A team has assembled and an updated will be posted as soon as we have more information.

We're investigating reports errors in WGC Login. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.