2025-04-15 - APAC - Firebox visibility logs and dashboards delays

The incident is now resolved and is operating normally at this time.

Again, we apologize for any impact this may have had on you or your customers.

WatchGuard Cloud Visibility Logs and Dashboards service is returning to nominal values, processing delays of 5 hours might be experienced. Our next update will be at 21:00 UTC. Thank you for your patience.

WatchGuard Cloud Visibility Logs and Dashboards service is returning to nominal values, processing delays might be experienced. We'll post our next update in 60 minutes, if not sooner. Thank you for your patience.

Our systems show alerts on the Firebox visibility logs and dashboards service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.

We continue to work on alerts on the Firebox visibility logs and dashboards service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

We are still working hard to resolve this event. Please check back at 60 minutes for updates. Thanks for your patience.

We are still working hard to resolve this event. Please check back at 60 minutes for updates. Thanks for your patience.

We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.

We're investigating alerts on the Firebox visibility logs and dashboards service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.