Outage in WatchGuard

2024-06-18 - AMER & APAC - WGC Administration issues

Resolved Major
June 18, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're investigating reports of WGC Administration issues. Once we determine the impact and scale of these potential issues we'll post our next update in 30m, if not sooner.
Components affected
WatchGuard Operator Administration:::APAC WatchGuard Operator Administration:::AMER WatchGuard Inventory Administration:::AMER WatchGuard Inventory Administration:::APAC WatchGuard Account Administration:::APAC WatchGuard Account Administration:::AMER
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/18/2024 12:46PM

We are no longer experiencing issues with WGC Administration and this incident is now resolved. Again, we apologize for any impact this may have had on you or your customers.

MONITORING 5 months ago - at 06/18/2024 12:04PM

A fix has been implemented and we are no longer experiencing issues with WGC Administration. We're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

IDENTIFIED 5 months ago - at 06/18/2024 11:48AM

Our teams are still working hard on a fix, we'll post our next update in 30m, if not sooner.

IDENTIFIED 5 months ago - at 06/18/2024 10:45AM

We continue to work on WatchGuard Cloud Administration issues in AMER & APAC regions. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour, if not sooner.

IDENTIFIED 5 months ago - at 06/18/2024 10:17AM

We are still experiencing issues with WatchGuard Cloud Administration. Our teams has identified the issue and they are working on a fix, we'll post our next update in 30m, if not sooner.

INVESTIGATING 5 months ago - at 06/18/2024 09:51AM

We're investigating reports of WGC Administration issues. Once we determine the impact and scale of these potential issues we'll post our next update in 30m, if not sooner.

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