Outage in WatchGuard

2024-11-15 - EMEA - DNSWatch resolution issues

Resolved Major
November 15, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating DNSWatch DNS resolution errors in the European region. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/15/2024 11:52AM

We are no longer experiencing errors in DNSWatch service and this incident is now resolved. DNSWatch is operating normally at this time.

MONITORING about 2 months ago - at 11/15/2024 10:45AM

Our DNSWatch service is returning to normal and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.

IDENTIFIED about 2 months ago - at 11/15/2024 10:07AM

We continue to work on DNSWatch errors and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.

INVESTIGATING about 2 months ago - at 11/15/2024 09:38AM

We're investigating DNSWatch DNS resolution errors in the European region. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.

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