Outage in WatchGuard
2026-04-10 - Global - Account Creation
Resolved MinorIncident Report
Summary AI Generated
WatchGuard experienced issues with account creation through their public API, affecting Account Administration services across all regions (AMER, EMEA, and APAC). The incident lasted 2.5 hours while teams investigated, identified, and deployed a fix for the API alerts. Service was restored to normal operations and the issue was fully resolved.
We're investigating alerts while creating accounts via our public API. Once we determine the impact and scale of this issue, we'll post our next update in 30 minutes, if not sooner.
Components affected
WatchGuard Account Administration:::AMER WatchGuard Account Administration:::EMEA WatchGuard Account Administration:::APACTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/10/2026 07:40PM
We are no longer experiencing issues while creating accounts via our public API, and this event is now resolved. The service is operating normally at this time.
MONITORING
3 days ago - at 04/10/2026 07:16PM
Our systems show alerts while creating accounts via our public API have returned to normal in all regions. We're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
MONITORING
3 days ago - at 04/10/2026 06:52PM
The fix is still actively being deployed and we continue to monitor. We'll post our next update in 30 minutes, if not sooner.
MONITORING
3 days ago - at 04/10/2026 06:24PM
A fix is actively being deployed, and our systems are showing alerts while creating accounts via our public API are returning to normal, and we are monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
IDENTIFIED
3 days ago - at 04/10/2026 05:24PM
We continue to work on alerts while creating accounts via our public API, and have identified the issue. Our teams are working to restore normal operations, and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
INVESTIGATING
3 days ago - at 04/10/2026 05:15PM
We're investigating alerts while creating accounts via our public API. Once we determine the impact and scale of this issue, we'll post our next update in 30 minutes, if not sooner.
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