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Outage in WatchGuard

2026-04-29- GLOBAL - System Management console not available

Resolved Minor
April 29, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

WatchGuard's System Management console was unavailable for 1.3 hours due to an issue with a third-party service provider. The incident affected global access to the management console, preventing users from managing their systems. The service was restored and returned to normal operation after the third-party issue was resolved.

We're currently investigating reports and have identified an issue with a third-party service provider that is affecting the System Management console. Once we determine the impact and scale of these potential issues we'll post our next update in 1h, if not sooner.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/29/2026 07:54AM

We are no longer experiencing issues with the System Management console and this incident is now resolved. The services are operating normally at this time. Again, we apologize for any impact this may have had on you or your customers.

MONITORING 1 day ago - at 04/29/2026 07:25AM

We are no longer experiencing issues with the System Management console. The service is operating normally at this time, we apologize for any impact this may have had on you or your customers. We will post our next update in 30 minutes, if not sooner.

IDENTIFIED 2 days ago - at 04/29/2026 06:36AM

We're currently investigating reports and have identified an issue with a third-party service provider that is affecting the System Management console. Once we determine the impact and scale of these potential issues we'll post our next update in 1h, if not sooner.

INVESTIGATING 2 days ago - at 04/29/2026 06:35AM

We're currently investigating reports and have identified an issue with a third-party service provider that is affecting the System Management console. Once we determine the impact and scale of these potential issues we'll post our next update in 1h, if not sooner.

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