Outage in WatchGuard
2026-07-24 - AMER - Issue with AuthPoint authentication services
Resolved MinorIncident Report
Summary AI Generated
Between 11:07 and 12:14 UTC on July 24, 2026, WatchGuard AuthPoint experienced an authentication issue affecting a subset of password-only and password + MFA requests across AMER region services, including RADIUS, SAML, Logon Agents, ADFS, RDWeb, Firebox, and API. The incident lasted approximately 1.1 hours and was resolved by 14:24 UTC, with monitoring confirmed stable thereafter.
Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of AuthPoint authentication requests using password-only or password + MFA authentication. The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers, our next update will be posted in 60 minutes, if not sooner.
Components affected
WatchGuard SAML:::AMER WatchGuard API:::AMER WatchGuard Logon Agents:::AMER WatchGuard RDWeb:::AMER WatchGuard Firebox:::AMER WatchGuard RADIUS:::AMER WatchGuard ADFS:::AMERTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/24/2026 02:24PM
We are no longer experiencing AuthPoint authentication services and this incident is now resolved. The service is operating normally at this time.
MONITORING
6 days ago - at 07/24/2026 01:22PM
Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of AuthPoint authentication requests using password-only or password + MFA authentication. The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers, our next update will be posted in 60 minutes, if not sooner.
Latest WatchGuard outages
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