Outage in WatchGuard
2026-07-24 - AMER - Issue with Firebox Management and DNS Services
Resolved MinorIncident Report
Summary AI Generated
Between 11:07 and 12:14 UTC on July 24, 2026, a subset of WatchGuard Firebox and DNS services in the AMER region were disrupted, affecting Firebox Configuration, Firebox Live Status, and DNS services. The incident lasted approximately 1.1 hours before being resolved, with full service confirmed normal by 15:01 UTC.
Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of Firebox and DNS services in the AMER region, including Firebox Configuration, Firebox Live Status, and DNS services.
The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers. Our next update will be posted in 60 minutes, if not sooner.
Components affected
WatchGuard Firebox Configuration:::AMERTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/24/2026 03:01PM
We are no longer experiencing alerts on Firebox and DNS services and this incident is now resolved. The service is operating normally at this time.
MONITORING
6 days ago - at 07/24/2026 01:58PM
Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of Firebox and DNS services in the AMER region, including Firebox Configuration, Firebox Live Status, and DNS services.
The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers. Our next update will be posted in 60 minutes, if not sooner.
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