Outage in Wealthsimple

USD asset money movement issues

Resolved Minor
January 19, 2024 - Started over 1 year ago - Lasted about 9 hours
Official incident page

IsDown continuously monitors the Wealthsimple status page and multiple sources to provide up-to-date information. Check back with us for the latest Wealthsimple uptime status.

Outage Details

We're currently experiencing an issue that is impacting the ability to move USD assets during account upgrade/downgrade for USD accounts. Our team is working on a fix.
Components affected
Wealthsimple Funding
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/20/2024 12:40AM

Our team has worked to resolve this issue for those clients impacted. A long-term solution will be shipped shortly.

INVESTIGATING over 1 year ago - at 01/19/2024 08:10PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/19/2024 07:22PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/19/2024 03:55PM

We're currently experiencing an issue that is impacting the ability to move USD assets during account upgrade/downgrade for USD accounts. Our team is working on a fix.

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