Outage in Weave
Legacy Desktop app "failed to load location information" error
Resolved MinorIncident Report
We are currently investigating reports that users are unable to log in to our Legacy Desktop app with the error code "failed to load location information. Please make sure you have no unpaid bills or contact support"
Components affected
Weave Desktop ApplicationTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/08/2024 09:13PM
This issue is now resolved
MONITORING
almost 2 years ago - at 05/08/2024 07:52PM
A fix has been implemented. We are continuing to monitor the situation.
INVESTIGATING
almost 2 years ago - at 05/08/2024 07:40PM
We are continuing to investigate this issue.
INVESTIGATING
almost 2 years ago - at 05/08/2024 07:40PM
We are currently investigating reports that users are unable to log in to our Legacy Desktop app with the error code "failed to load location information. Please make sure you have no unpaid bills or contact support"
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