Outage in Weave

Inbound and Outbound Phone Calls Not Completing / Bad Gateway Error

Resolved Major

June 10, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with inbound calls not completing and receiving a bad gateway error

Components affected

Weave Phone Service

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/10/2025 05:52PM

This incident has been resolved.

MONITORING 8 months ago - at 06/10/2025 05:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 06/10/2025 05:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 06/10/2025 05:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 06/10/2025 05:01PM

We are currently investigating an issue with inbound calls not completing and receiving a bad gateway error

source IsDown Service outage affecting all call functions Reports started 1 minute before official outage was reported

Users report inability to make or receive calls, with occasional silent connections. Indicates complete service disruption for inbound and outbound calls.

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