Outage in Weave
Inbound and Outbound Phone Calls Not Completing / Bad Gateway Error
Resolved MajorIncident Report
We are currently investigating an issue with inbound calls not completing and receiving a bad gateway error
Components affected
Weave Phone Service
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 06/10/2025 05:52PM
This incident has been resolved.
MONITORING
4 months ago - at 06/10/2025 05:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 months ago - at 06/10/2025 05:43PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 months ago - at 06/10/2025 05:16PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 months ago - at 06/10/2025 05:01PM
We are currently investigating an issue with inbound calls not completing and receiving a bad gateway error
source IsDown
Service outage affecting all call functions
Reports started 1 minute before official outage was reported
Users report inability to make or receive calls, with occasional silent connections. Indicates complete service disruption for inbound and outbound calls.
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