Outage in Weave

Unable to Receive Inbound Calls

Resolved Minor
June 12, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Weave Phone Service
Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 06/12/2025 10:57PM

This incident has been resolved.

MONITORING 1 day ago - at 06/12/2025 08:58PM

Internet Outage Resolved – Weave Services Fully Restored

Weave services have been fully restored following a widespread internet outage caused by an issue with Google Cloud Platform (GCP), our cloud provider. Other major platforms, including Cloudflare and Amazon Web Services, were also affected.
We’ve confirmed with Google that the issue is resolved, and our team is actively monitoring all systems to ensure continued stability.

Thank you for your patience and understanding.

— The Weave Team

IDENTIFIED 1 day ago - at 06/12/2025 06:50PM

Service Alert: Internet Outage Impacting Weave Services

We are currently experiencing service disruptions due to a broader internet outage stemming from an issue with Google Cloud Platform (GCP), our cloud infrastructure provider. This may affect some customers' ability to access certain features or services within the Weave platform.

Our engineering teams are actively investigating the issue and working closely with GCP to understand the scope and expected resolution timeline. We will continue to provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.

— The Weave Team

INVESTIGATING 1 day ago - at 06/12/2025 06:32PM

We are currently investigating this issue.

source IsDown Widespread service issues after update Reports started 3 minutes before official outage was reported

After a mandatory update, users report inability to make/receive calls, access faxes, and poor customer support. Issues also include call parking, busy signals, and ineffective AI assistance.

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