Outage in Weave
Phones unable to receive calls with error q_agent_call_in
Resolved MinorIncident Report
We are receiving some reports of customers not able to answer incoming calls, and the phone indicating q_agent_call_in. We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/06/2025 12:58PM
This incident has been resolved.
MONITORING
9 months ago - at 08/06/2025 12:41PM
A fix has been implemented and we are currently monitoring.
IDENTIFIED
9 months ago - at 08/06/2025 12:31PM
We’ve identified the issue and are actively working toward a resolution.
INVESTIGATING
9 months ago - at 08/06/2025 12:05PM
We are receiving some reports of customers not able to answer incoming calls, and the phone indicating q_agent_call_in. We are currently investigating.
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