Outage in Webroot
Zix Encryption Services - Secure Cloud Email Encryption (AEE/DLP) - Ingestion Issues
Resolved MinorIncident Report
Zix Encryption Services - Secure Cloud Email Encryption (AEE/DLP) is currently experiencing an issue with ingesting messages. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3764175
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/20/2025 11:32PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE/DLP) experienced an issue with ingesting messages. The issue was found and resolved. This incident now resolved.
We appreciate your patience.
Tracking Number: IM3764175
INVESTIGATING
8 months ago - at 08/20/2025 07:22PM
Zix Encryption Services - Secure Cloud Email Encryption (AEE/DLP) is currently experiencing an issue with ingesting messages. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3764175
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