Outage in Webroot
Zix-CyberSecurity Zix Archive Service Interface issue
Resolved Major
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Outage Details
Zix-CyberSecurity Zix Archive services are currently experiencing an issue with the customer interface giving an Error 500 when trying to access. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3782975
Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 09/18/2025 02:27PM
Zix-CyberSecurity Zix Archive services experienced an issue with the customer interface giving an Error 500 when trying to access. The issue is now resolved.
We appreciate your patience.
Tracking Number: IM3782975
INVESTIGATING
about 5 hours ago - at 09/18/2025 01:52PM
Zix-CyberSecurity Zix Archive services are currently experiencing an issue with the customer interface giving an Error 500 when trying to access. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3782975
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