Outage in Webroot
Zix - Zix Protect inbound email not relaying
Minor
November 17, 2025 - Started about 6 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating an issue with Zix Protect and inbound email. We are working on resolving this issue. We apologize for the inconvenience this may be causing.
Tracking incident: IM3821977
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 11/17/2025 06:03PM
We are seeing issues with delay on inbound emails and are continuing the investigation. We will update this status once we have more information.
MONITORING
about 2 hours ago - at 11/17/2025 05:26PM
We have confirmed services are back and relaying mail correctly. We are actively monitoring as well to ensure no further issues.
INVESTIGATING
about 6 hours ago - at 11/17/2025 01:27PM
We are currently investigating an issue with Zix Protect and inbound email. We are working on resolving this issue. We apologize for the inconvenience this may be causing.
Tracking incident: IM3821977
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